Help category
Documents and AI
Rate confirmations, email intake, BOLs, and PODs.
Create a load from a rate confirmation
Upload a document, review AI-extracted shipment details, and create a governed draft.
Review an inbound broker email
Route outreach, load offers, rate confirmations, POD requests, invoices, and claims correctly.
Capture and review proof of delivery
Upload a readable POD, verify references and signatures, and release invoice readiness.
Manage approved AI answers
Review standard replies, identify questions that require live load data, and keep customer-facing communication governed.